Effective Date: November 4, 2025
Welcome to Pod2Post! This Privacy Policy is designed to help you
understand how CardPlanet (“we,” “us,” or “our”) collects, uses, and
protects your personal data when you use our AI-powered content
repurposing service at https://pod2post.cardplanet.me/ (the “Service”).
Your privacy and data security are our top priorities.
This policy applies to all users of our Service. By using Pod2Post,
you agree to the collection and use of information in accordance with
this policy.
1. What Information We Collect
We collect various types of information to provide and improve our
Service to you.
- Account Information: When you create an account, we
collect your name, email address, password, and contact details.
- Customer Content: This includes the audio files,
transcripts, and other media you upload or connect to the Service. This
is your content, and we treat it with the utmost care.
- Payment Data: We use secure, PCI-compliant payment
processors to handle your payment information. We do not store your full
credit card details on our servers.
- Usage Data: To improve our service, we collect
information on how you interact with Pod2Post, such as your IP address,
browser type, and the features you use.
- AI Interaction Data: This includes the prompts and
instructions you provide to our AI, as well as the generated content.
This data is crucial for delivering the service and is used to enhance
the accuracy and safety of our AI models.
2. How We Use Your Information
We use the information we collect for several key purposes:
- To Provide and Maintain Our Service: We use your
data to operate and maintain your account, process your content, and
deliver the AI-generated results you request.
- To Improve and Personalize the Service: We analyze
usage data to understand what’s working, what’s not, and how we can make
your experience better.
- To Communicate With You: We’ll send you important
service updates, billing information, and marketing communications
(which you can opt out of at any time).
- For Security and Fraud Prevention: We use your data
to protect your account and our platform from fraudulent or malicious
activity.
- To Comply with Legal Obligations: We may be
required to use or disclose your data to comply with legal or regulatory
requirements.
3. AI Processing and Model Improvement
Your trust is important to us, especially when it comes to AI.
- The core of our Service involves using AI to process your Customer
Content and generate new content based on your instructions.
- To improve our AI models, we may use de-identified or aggregated
data. We will never use your identifiable Customer Content to
train our general AI models without your explicit consent.
- You have the right to opt out of allowing your data to be used for
model improvement. You can do so by emailing us at contact@cardplanet.me
with the subject “Pod2Post Model Opt-Out.”
4. How We Share Your Information
We do not sell your personal data. We only share your information
with trusted third parties under specific circumstances:
- Service Providers: We work with vendors for
hosting, payment processing, and other essential services. They are
contractually obligated to protect your data.
- Integration Partners: If you connect third-party
services (like social media accounts), we will share data as needed to
facilitate that connection.
- Legal Requirements: We may disclose your
information if required by law or to protect the rights and safety of
our users and the public.
5. International Data Transfers
We operate globally, which means your data may be processed in
countries outside of your own. We use legally-approved safeguards, such
as Standard Contractual Clauses, to ensure your data is protected
wherever it goes.
6. Your Rights and Choices
You have rights over your personal data. Depending on your location,
these may include the right to:
- Access, correct, or delete your personal information.
- Object to or restrict our processing of your data.
- Withdraw your consent at any time.
You can exercise these rights by contacting us at
privacy@cardplanet.me.
7. Data Security
We take the security of your data seriously. We use a combination of
technical and administrative safeguards, including encryption and access
controls, to protect your information. However, no system is 100%
secure, so we encourage you to use strong passwords and notify us
immediately of any suspected security issues.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make
significant changes, we will notify you by updating the “Effective Date”
and, where appropriate, through email or an in-app notification. By
continuing to use the Service after we post any changes, you accept the
updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact
us at privacy@cardplanet.me.